Thursday, March 03, 2005
Fear of Computers
I was most intrigued with the findings in the Psychosocial Barriers to Computer Literacy study that said “three out of four new computer users retrospectively described how the thought of learning computers provoked severe anxiety” and “regardless of cost or ease of access, fear of irreparably damaging or “blowing up” the computer kept them from acting on any desires they might have to learn this technology”. I would like to know where 75% of the respondents are learning that computers are fragile and difficult to navigate. Not knowing how to use the computer is one thing, but to have a belief that they’ll physically hurt the computer is very interesting. The CTC’s mentioned in the article are a good starting point for access but they can’t address the anxiety people experience by simply looking at a computer. Furthermore, is this only related to lower income?